Terms and Conditions

Effective Date: February 11, 2026

Welcome to Burt Media Group LLC (dba Burt’s Media Services). These Terms and Conditions ("Terms") govern your access to and use of our website (burtmedia.co), mobile applications, and our SMS/text messaging services. By using our services, you agree to be bound by these Terms.

1. Acceptance of Terms & Age Restriction

By accessing our Site or Services, you agree to comply with these Terms. You must be at least 18 years of age to use our services or opt-in to our SMS program. If you are under 18, you are not permitted to provide personal information or subscribe to our messaging updates.

2. SMS/Mobile Messaging Program

Burt Media Group LLC operates an SMS program to communicate with clients regarding media projects and inquiries.

  • Description of Use: We use SMS for lead nurturing, appointment scheduling, service reminders, project updates, and responding to inquiries regarding media production quotes.

  • Opt-In: By providing your number and checking the consent box on our website, you agree to receive recurring automated and manual text messages. Consent is not a condition of purchase.

  • Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you.

  • Frequency: Message frequency varies based on your interaction and project status.

3. Opt-Out and Customer Support

  • To Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • For Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our customer support team directly at helper@burtmedia.co.

4. Carrier Liability Disclaimer

Mobile carriers (such as T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator.

5. Privacy Policy

Your use of our Site and SMS services is also governed by our Privacy Policy. Specifically, we do not share SMS opt-in data with third parties for marketing purposes.

6. Intellectual Property

All content, trademarks, and media assets on our Site are owned by or licensed to Burt Media Group LLC. You may not copy, reproduce, or distribute our content without express written permission.

7. User Accounts and Security

You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to provide accurate and current information. We reserve the right to terminate accounts that violate these Terms.

8. Purchases and Transactions

All payments for media services are final unless otherwise specified in a signed production contract. Burt Media Group is not responsible for unauthorized transactions made on your account.

9. Disclaimer of Warranties & Limitation of Liability

Our services are provided "as is." Burt Media Group LLC is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site, Games, or SMS services.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Wake County, NC.

11. Contact Information

For any questions regarding these Terms, please contact us at: Burt Media Group LLC Email: helper@burtmedia.co Address: 324 South Wilmington St 349, Raleigh, NC 27601